Mobile App User Guide

Guide to download and use the Curbside Health iOS mobile app to access clinical best practices and guidelines.

Overview

This document provides a user guide for the Curbside Health mobile application. Our mobile application allows users to view clinical best practice documentation using the same login as they would on a desktop computer and providing the same access to supporting evidence, videos, and other materials. There is no additional cost to download and use the mobile application. 

Technical Requirements & Installation

The Curbside Health mobile app is currently released for Apple devices, but future support for Android devices is expected. To install and use the application, the Apple device must meet the criteria below: 

iPhone

  • Size: 24.1 MB

  • Compatibility: iOS 12.0 or later

iPad

    • Size: 31.9 MB

    • Compatibility: iOS 12.0 or later

Installation

Installing the Curbside Health mobile app follows the same process as installing any other application on your mobile device: 

  • Scan the QR Code to open the App Store on your device:

Or

  • On your iPhone, iPad, or iPod touch, open the App Store   

  • Tap Search button at the bottom right corner

  • Enter Curbside Health in the search bar

To install the Curbside Health application: 

  • Tap the Get button to download

  • Tap Install to finalize the download process

Using Mobile App

The mobile application is designed to provide read-only access to your clinical best practice guidelines, calculators, and antibiograms. Any links, videos, references and other attachments should work in the mobile app. Viewing workflows and Content editing is not supported by the mobile application and should be completed using the desktop version. 

Logging In

The Curbside Health mobile app login process uses the same information you have been using to access CECM on the desktop version, including any single sign-on, or SSO, functionality. 

  • Click to open the Curbside Health mobile application

  • Enter your email address

  • Enter your password or institution login information if single sign on is configured

On the login page, click Forgot Password if you need to reset your password. If you have only been utilizing Curbside Health as part of your EHR you may need to create an account. Please review our Creating an Account help documentation or email support@curbsideup.com for assistance.

Searching The Library For Content

  1. Use the search box to type in content name

  2. Click Filter to the right of the search bar to open filter options

    1. Filter using Type, Labels, Specialty and other visible categories customized to your organization; please note Workflows are currently only visible within your EHR and edited on a desktop

    2. Modify filters by clicking the check box next to each visible item, the number of visible items will show at the bottom

    3. To remove a filter, click the x next to the filter name in the Library view

    4. Click See Results ()at the bottom of the Filter screen to view the filtered results in the Library

  3. Click the content name to open 

Viewing Content

The mobile view is similar to the desktop view with some modification to support touch screen interactions, a smaller screen size, and to prioritize key user functionality. For all mobile content, use standard mobile finger pinch and spread actions to resize the content on your device and click on links or icons to open them. The mobile application does not currently allow user feedback and or display detailed publication information, but that is available on the desktop application as needed.

Content owners can click the three dots in the upper right hand corner to invite colleagues to view and edit the content, or share the content.  

Pathways

The pathway display on the mobile application has the same node, connector, and attachment icons as the desktop application. Users can click evidence, videos, or other attachments just as you would on the desktop version.

Protocols & Documents

Viewing protocols or documents in the mobile and desktop applications are very similar, and there are no significant differences in functionality when using the mobile application. 

Clinical Calculators

Calculators are available embedded pathways or as stand alone objects that you can search for in the mobile application. The mobile functionality is the same as the online functionality. 

Workflows

Workflows leverage a question and answer approach instead of a decision tree and are most commonly used with EHR integrations. Workflows are not currently supported by the mobile app.

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EHR User Guide